We love hearing from our fabulous customers and are ready to help with any issues you encounter. Please contact one of the two email addresses below if you need assistance.
**This is NOT ErinBags.com. That is a different company. If you are missing a bag or a jacket from that company, you are not alone. I have gotten so many emails and phone calls. I totally understand your frustration. Our suggestion is that you file a chargeback with your credit card or debit card company. This will either get your goods to you or get you a refund. I'm so sorry if this has happened to you.**
Customer Support and General Inquiry
If you need immediate assistance, you can call or text me at: 615-830-7498
If you need to mail a damaged item back for repair, you can mail it to
875 Seven Oaks Blvd. STE 420Smyrna, TN 37167