Contact Us

We love hearing from our fabulous customers and are ready to help with any issues you encounter. Please contact one of the two email addresses below if you need assistance.

**This is NOT  That is a different company.  If you are missing a bag or a jacket from that company, you are not alone.  I have gotten so many emails and phone calls.  I totally understand your frustration.  Our suggestion is that you file a chargeback with your credit card or debit card company.  This will either get your goods to you or get you a refund. I'm so sorry if this has happened to you.**


Customer Support and General Inquiry

If you need immediate assistance, you can call or text me at: 615-830-7498


If you need to mail a damaged item back for repair, you can mail it to 

Erin.Lane Bags

875 Seven Oaks Blvd. STE 420

Smyrna, TN 37167