About Preorders

For all preorders the ship date will be the listed in bold at the bottom of the listing. Please read carefully.

We do limit the amount of any preorder based on availability of materials and the time needed to produce these items. This is to ensure that these items begin shipping on the listed ship date.

Unfortunately, this means that preorders can and do sell out.

The timeframe for preorders is limited to within 90 days. This is to make sure that the preorder falls within the window of a credit card or PayPal chargeback. This protects both us and our customers in case of an unforeseen disaster.

We do no offer any additional preorder items until after all of the preorders have been shipped and we find we have extras in the studio. This does not mean you will see left overs of all preorders. This exception is on a case by case basis.

More detailed FAQs for our Preorders are listed below.

Stitch Marker Preorders

Preorders are always announced in our newsletter, on social media, and also through our collaboration with CommentSold.

Though these items will only be available on the erinlanebags.com website, you can opt in to receive a Facebook message by opting in here.

These are NOT SMS texts, they are through the Facebook Messenger. We will never spam you, but we will send a reminder when the preorders open, as an reminder because life can get busy.

Typically, we will try and keep a preorder open for 10 days. If they sell out before that, then obviously, the round will close.

We will be limiting how many of each design people can purchase for the first several days.

Please be sure to read all the FAQs and policies on the listing and here.

To try and make this as fair as possible, we ask that you only order a max of 2 sets of each design in each type.

For example: You can order 2 sets of knit and 2 sets of crochet in design A and in design B for a total of 8 sets.

You cannot order more than 2 of any design in any type. So you cannot order 3 sets of design A in knit.

This is to make sure that everyone gets a fair shot at ordering stitch markers since the designs are limited.

Please note: After the first 4 days of the preorder, we will remove the order limit and you can order as many as you would like of the remaining inventory.

This will be a first come, first served situation. Also, it is important to remember that there are no cart holds on preorders, meaning whoever completes checkout first is the person with the item.

We have no control over that part of the system.

If you order more in the first 4 days than is allowed, we will cancel your order and refund you monies.

Sadly, no. Once we close the preorder, we start production. We go try to make a few extra of each set to ensure that any issue with the image transfer can be replaced.

This means that occasionally, there might be a few listed on the website after the preorder round has shipped.

If you find that you want to be notified of these limited updates, please make sure you are subscribed to our newsletter, so you never miss any news!

You can sign up here: https://erinlanebags.com/pages/newsletter-sign-up

Due to the super long process of making stitch markers, we can only create a few sets each month to be able to offer them in both knit and crochet versions.

That said, if you would like to help us chose what sets should be made next, we do a lot of that discussion in our Facebook group.

You can join it here.

Preorders are done rarely, but when they are, you can find the shipping details on the item listing page, where you purchased your item. You can find a link to that item in your order confirmation in your inbox within about 10 minutes of completing your purchase.

Should you not get a confirmation email, please make sure to check your promotions filter, spam filter, and all mail filters. We do not have control over email providers and how the filter emails.

Since this item is made to order, we do not offer returns, refunds, or exchanges.

Collaboration Preorders

These are exclusive collaborations with other small businesses that we love as well.

Typically, these are super limited and sell out quickly.

No. These are super special curated experiences, so they are not eligible for returns.

The ship date is listed on the item listing page.

If you would like to double check that date, you can go to your order confirmation and click on the item to go directly back to the item listing.

The ship date is in bold at the bottom of the listing.

So far, no. We haven't ever been able to offer a second round of any of these collaborations as a second run due to time constraints on both parties.

Since these collaborations are in addition to each business's regular operations, it doesn't seem likely that we will ever duplicate the same, exact thing more than once.

Planners and Accessories

We try to do a planner preorder each year in October or November.

These planners are then ordered and we ship them out in early December.

Though we hope each year to have them early, this is really at the mercy of our printer, which is a small, family owned business here in middle Tennessee.

Yes. We always order a few extras past what is presold each year. However, when they sell out they are gone.

We do also offer a print at home version of the planner as well as a digital planner so you can always get those versions if the planner is completely sold out.

We wish this could be a thing. But with the timing of the planner delivery and then the holiday season along with Hankmas, we just can't produce the cozies and accessories during that time frame.

We do offer planner cozies and accessories for preorder every January. You can check our socials and newsletter for that info each year.

You can sign up for our newsletter here.